Patients

Attending your medical examination

Medico Services is the medico-legal report service provider that has been requested to arrange your private independent medical examination reference for your personal injury/medical negligence/other claim.

The importance of your medical examination

It is essential that you attend a medical examination so an independent report can be prepared to order to support your claim. Some personal injury claims are settled before court, on the basis of the medical report alone – thus it is essential you attend your medical examination.

All appointments are arranged to meet your convenience. We appreciate there may be some weeks or days that you may be unavailable which is why we can often be flexible in finding a suitable clinic for you. Once your examination has been arranged we want to know that you are clear about everything you need before you attend. If you have any questions or queries, you can call or email us for any advice.

We also have a dedicated FAQs section below which may help you understand more about your medical examination.

Frequently Asked Questions – What you need to know

I’ve seen my own GP regarding my injuries, why do I need to see another medical expert?

The aim of the medical report is to provide an independent medical assessment to the court to support your claim for personal injury compensation (your case will most likely be settled on the basis of the medical report alone, before your case reaches court).
The expert will have specialist knowledge of the type of injuries you have suffered and be experienced in providing medical evidence. The medical expert needs to be unbiased and unconnected with the person making the claim.


What does the medical examination involve?

In order to assist the medical expert to understand how you have been affected by your injuries you will be asked about the circumstances of your accident and the treatment you have received for your injuries; if you have had to take time off work and how your injuries have affected your day to day life; details of how you are recovering. It will be also important to bring any medication, and documents given to you by your GP or hospital regarding your accident. If you have kept a diary detailing your diet, pains and other events after the accident – please ensure you take this with you to you appointment. Please note, no treatment is given at medical examinations.


How long will the appointment take?

The examination time varies by the type of consultant and the nature of your injuries. Most examinations take as little as 10 minutes. The expert may have seen many cases just like yours and will therefore be able to make his assessment very quickly. If your accident and injuries are more complicated – please allow 20-25minutes for a full medical examination.


My injuries are much better now, why wasn’t the medical arranged sooner?

Our medical reports outline all important factors associated with your injuries. The expert will be asked to give his or her opinion on is the long-term effect of your injuries. For this to be assessed properly, your solicitor may not obtain a medical report for up to six months (or longer) after your accident, so your recovery can be monitored and any lasting or permanent pain, disability or inability to work can be properly accounted for in the amount of compensation awarded – therefore some solicitors instruct us that the medical appointment be arranged after a specific amount of time after an accident.


I am taking my child to a medical appointment?

If you are taking your child to a medical examination, you will be asked to sit with your child in the examination room if your child is under 18 years of age.


I struggle to understand fluent English, Can I take a friend / translate to help me?

Yes. It is important we understand exactly what injuries you have sustained. If you feel more comfortable speaking with a translator with you to understand any words you do not comprehend, you are welcome to do so. You are also welcome to bring a friend with you to the examination if you wish to do so.


Will I need to undress?

No. This will not be required. However, our medical expert may wish to give you a brief physical examination and depending on the nature of your injuries you may be asked to remove or loosen some of your clothing.


Where will the appointment be?

Every effort will be made to arrange an appointment within a reasonable travelling distance from your home.


Who will pay for my transport?

You should keep all receipts for parking, train, bus or taxi fares and forward them to your solicitor. Travelling expenses to and from the medical examination can be recovered by your solicitor from the guilty party who was responsible for your injuries, should your claim be successful. For more information you should speak to your solicitor/legal representative.


What if I have to take time off work?

If your employer will not pay you for taking time off work to attend the medical examination, your solicitor may be able to recover these loss of earnings from the party who was responsible for your injuries.


May I read the report?

Yes, once the report is complete, your solicitor should forward you a copy of the report for your records to keep. You will have the opportunity to comment on the report and your solicitor may send you comments and feedback to the expert requesting that they be considered.


I’m not sure I can attend the appointment?

In many cases we will contact you via telephone once we receive your instruction. This will be our first point of contact where we will verify your address and confirm a time/day that will be suited to you. You will then receive a letter in the post confirming your appointment details, timing, address, examiner details.

In some cases, if we have not been able to contact you via telephone, we will arrange an appointment for you that will be close as possible to your home address.

If you are unable to attend the appointment please contact Medico Services immediately so that we can make an alternative arrangements, and or reschedule your appointment as soon as possible. Our medical expert will be seeing you privately and a charge will therefore be made for failing to attend without giving adequate notice or cancellation at short notice of £100.00. Therefore, if following your letter you are unable to attend please contact us immediately.


Identification

We request to all claimants that they bring a suitable form of photographic identification with them. If you do not have one, don’t panic – please contact us so we may advise of other identification forms.


What if still have another question before the date of my medical examination?

We are happy to help. Customer service is the corner stone of our growth. If you have ANY questions or queries regarding your examination – please feel free to contact us. You will receive a detailed response from us within 24 hours.